Join our Team

Guest Experience Expert

(server/sales associate)

At our family business, we believe in a collaborative and hands-on approach to getting things done. As a member of our team, you won’t be limited to just one role or responsibility. Instead, you’ll have the chance to take on a variety of tasks and wear many hats throughout your time with us.

We value versatility and adaptability, and we encourage our team members to step outside their comfort zones and learn new skills. Whether it’s helping out with customer service, assisting with inventory management, or pitching in with marketing initiatives, we believe that every team member has something valuable to contribute.

So if you’re looking for a dynamic and challenging work environment where you’ll have the chance to grow and develop both personally and professionally, we invite you to join us. We promise that you won’t be bored, and you’ll never hear us say “that’s not my job.”

Mission Statement:

“ Provide our guests with an all-encompassing wow experience from the moment they walk in until the moment they leave. Connect with our guests and deliver key messages that help captivate customers into believing in the potential of New Brunswick wines.”

Responsibilities of a Guest Experience Expert:

• Create a warm and welcoming atmosphere that promotes NB’s wine culture and leaves our guests feeling inspired
• Share the stories behind our wines, including our history, people, philosophy, vineyard, and cellar practices, to enrich our guests’ experience and deepen their appreciation of our products.
• Help guests find the perfect wine to complement their meal by listening to their preferences and suggesting pairings that suit their tastes
• Provide outstanding customer service that not only enhances our guests’ experience, but also leads to increased wine sales
• Lead tours and tastings for both public and private groups, as well as other unique experiences that showcase our wines and our brand
• Use reservation management software to coordinate guest experiences, while also answering questions and managing inquiries from potential visitors
• Keep our tasting rooms, storage areas, and washrooms clean and organized, ensuring that they are always ready to welcome guests
• Assist with special events such as private dinners, media tastings and others
• Representing Magnetic Hill Winery at external winery events when needed
• Looking sharp and professional every day, while still being approachable and friendly

A day in the life:

• Welcome guests with a smile and guide them through the check-in process, making them feel at ease and excited for their experience
• Help guests navigate their tasting experience by suggesting wines that suit their preferences and dietary needs, and transmitting their orders to the bar and kitchen
• Serve drinks and dishes with care and attention, ensuring that guests receive everything they need to fully enjoy their experience
• Share your knowledge and passion for our wines by pouring and describing them in a way that is both informative and fun
• Stay up-to-date on menu items and changes, and communicate effectively with kitchen staff to ensure that everything runs smoothly
• Create a positive and collaborative work environment that fosters teamwork and fun, while also providing exceptional service to our guests
• Encourage guests to purchase our wines by showcasing their unique qualities and offering suggestions for how to enjoy them at home
• Upsell where appropriate and educate guests on where they can find our wines, both locally and online
• Prepare and present our small cheese trays and wine flights with care and attention, creating a beautiful and delicious experience for our guests
• Facilitate a seamless checkout experience using our POS system, making sure that guests leave feeling satisfied and happy
• Keep our spaces clean and organized, including washing and polishing all glassware and setting up for daily operations and special events
• Performs opening and closing duties
• Helps fellow team members and other departments wherever necessary

Preferred:

• Bilingual (French and English) or multi-lingual
• Love dogs! (Magnum and Brix our Australian Shepherds are around for lots of cuddles)
• High school diploma or GED

What you bring:

• A love for wine
• Able to work well with others and can also get things done solo, all while producing great results. Whether as part of a team or on their own, you’ll never compromise on quality.
• Self-motivated, entrepreneurial spirit with a high energy level
• Willingness to complete the Responsible Beverage certificate training
• Available to work evenings, weekend and holidays
• Physically fit to meet requirements of lifting 35 lb-50 lb cases of wine, standing for long periods in various environments
• Be at least 19 years of age
• Safely adhere to public health and Covid policies and guidelines to maintain a safe environment

What’s in it for you:

We are looking for Fulltime, Part-Time, Casual and Seasonal workers, to fill the shifts during our working hours. This position is not a management role, but growth and advancement options are available to the right candidates. We strive to create an environment where the right people will make a huge impact. We fuel our employee’s hobbies and professional growth interests by incorporating that into their work. Magnetic Hill Winery offers a competitive compensation package with benefits and perks tailored to you (yes, free wine is included)!

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Types: Full-time, Part-time, Casual, Seasonal

Salary: $15-$20 per hour + tips*

*all tips are divided equally between all tasting room staff

*Only applications submitted to https://magnetichillwinery.com/info/careers will be considered.*

WineBacker

(barback/kitchen/support)

At our family business, we believe in a collaborative and hands-on approach to getting things done. As a member of our team, you won’t be limited to just one role or responsibility. Instead, you’ll have the chance to take on a variety of tasks and wear many hats throughout your time with us.

We value versatility and adaptability, and we encourage our team members to step outside their comfort zones and learn new skills. Whether it’s helping out with customer service, assisting with inventory management, or pitching in with marketing initiatives, we believe that every team member has something valuable to contribute.

So if you’re looking for a dynamic and challenging work environment where you’ll have the chance to grow and develop both personally and professionally, we invite you to join us. We promise that you won’t be bored, and you’ll never hear us say “that’s not my job.”

Mission Statement:

“ Be the behind-the-scenes superhero, aiding our team to ensure smooth workflow at the bar and anticipate supply needs based on the service activity to ensure we can provide fast efficient service”

Responsibilities of a Winebacker:

• Keep our glassware, silverware, cookware, china, and storage containers clean and organized, so that they are always ready for use
• Unpack and store incoming shipments of supplies to ensure that we always have what we need on hand
• Take care of routine cleaning tasks, such as mopping floors, disposing of trash and recycling, and maintaining clean restrooms, to ensure a comfortable and welcoming environment for our guests
• Enter orders into the POS system as needed
• Assist with serving or hosting during busy periods or to cover breaks, to ensure smooth and efficient service
• Assist with special events such as private dinners, media tastings and others
• Representing Magnetic Hill Winery at external winery events when needed
• Share the stories behind our wines, including their history, the people who make them, and the unique philosophy and practices that set them apart, to enhance our guests’ experiences as required
• Engage with guests who have questions, and share your knowledge of our offerings to help them make informed choices
• Looking sharp and professional every day, while still being approachable and friendly

A day in the life:

• Help our team serve our customers by pouring glasses of wine, creating tasting flights, plating our charcuterie plates, and assisting with orders
• Get our kitchen and bar ready for the day by preparing food and drink items, setting up workstations, and stocking supplies
• Keep up with the pace of service by staying organized and efficient, and making sure everything is in its proper place
• Keep our bar area looking sharp by preparing garnishes, mixing drinks, and maintaining a fully stocked bar throughout your shift
• Ensure the quality of our food by labeling and dating all prepped items, and keeping our work areas clean and tidy
• Help maintain a clean and clutter-free workspace by washing dishes, organizing equipment, and taking out the trash as needed
• Make sure our inventory is up to date by tracking levels of supplies and restocking as needed.
• Start and end each shift by completing opening and closing duties, such as setting up or breaking down equipment and cleaning up our work areas
• Support our team by lending a hand wherever needed, whether it’s in the kitchen, behind the bar, or elsewhere in the tasting room

Preferred:

• Bilingual (French and English) or multi-lingual
• Love dogs! (Magnum and Brix our Australian Shepherds are around for lots of cuddles)
• High school diploma or GED
• Hospitality-related kitchen experience is an asset

What you bring:

• A love for wine
• Able to work well with others and can also get things done solo, all while producing great results. Whether as part of a team or on their own, you’ll never compromise on quality.
• Self-motivated, entrepreneurial spirit with a high energy level
• Available to work evenings, weekend and holidays
• Willingness to complete the Responsible Beverage certificate training
• Willingness to complete Food Safety Certification
• Physically fit to meet requirements of lifting 35 lb-50 lb cases of wine, standing for long periods in various environments
• Be at least 19 years of age
• Safely adhere to public health and Covid policies and guidelines to maintain a safe environment

What’s in it for you:

We are looking for Fulltime, Part-Time, Casual and Seasonal workers, to fill the shifts during our working hours. This position is not a management role, but growth and advancement options are available to the right candidates. We strive to create an environment where the right people will make a huge impact. We fuel our employee’s hobbies and professional growth interests by incorporating that into their work. Magnetic Hill Winery offers a competitive compensation package with benefits and perks tailored to you (yes, free wine is included)!

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Types: Full-time, Part-time, Casual, Seasonal

Salary: $15-$16 per hour + tips

*all tips are divided equally between all tasting room staff

*Only applications submitted to https://magnetichillwinery.com/info/careers will be considered.*

Wine Enthusiast

(tour guide)

At our family business, we believe in a collaborative and hands-on approach to getting things done. As a member of our team, you won’t be limited to just one role or responsibility. Instead, you’ll have the chance to take on a variety of tasks and wear many hats throughout your time with us.

We value versatility and adaptability, and we encourage our team members to step outside their comfort zones and learn new skills. Whether it’s helping out with customer service, assisting with inventory management, or pitching in with marketing initiatives, we believe that every team member has something valuable to contribute.

So if you’re looking for a dynamic and challenging work environment where you’ll have the chance to grow and develop both personally and professionally, we invite you to join us. We promise that you won’t be bored, and you’ll never hear us say “that’s not my job.”

Mission Statement:

“ Be the sparkling educator, who transports our guests through the adventure of a winetime, adapting the tour to the guest needs”

Responsibilities of a Wine Enthusiast:

• Create an exceptional and welcoming experience and environment to build NB’s wine culture
• Describe our wines, history, people, philosophy, vineyard, and cellar practices to add value to our guests experiences
• Understand and interpret a guests requirements and suggest dishes and wines that suit their taste
• Adjusting the flow of the tour to ensure it remains within the allotted time slot
• Planning itineraries in accordance with weather forecasts and the length of each tour
• Ability to aid in multiple departments due to the flexible nature of the tours
• Be willing to put own spin on tour points, such as making jokes and providing insightful commentary
• Cleaning and organizing of all spaces including tasting rooms, storage rooms and washrooms
• Assist with special events such as private dinners, media tastings and others
• Representing Magnetic Hill Winery at external winery events when needed
• Looking sharp and professional every day, while still being approachable and friendly

A day in the life:

• Assemble and check required supplies and equipment are ready for tour
• Greeting and welcoming guests to the tour
• Host tours and tastings providing exceptional guest experiences that translate into wine sales
• Educate on local wine culture and the products that are offered
• Describe points of interest along the tour and answer questions as required
• Promote information on winery offerings, while informing on local and global wine trends and similar experiences in the area
• Translating and interpreting as needed
• Helps fellow team members and other departments wherever necessary

Preferred:

• Bilingual (French and English) or multi-lingual
• Love dogs! (Magnum and Brix our Australian Shepherds are around for lots of cuddles)
• High school diploma or GED
• Tour guide experience is an asset

What you bring:

• A love for wine
• Able to work well with others and can also get things done solo, all while producing great results. Whether as part of a team or on their own, you’ll never compromise on quality.
• Great public speaking skills
• Self-motivated, entrepreneurial spirit with a high energy level
• Willingness to complete the Responsible Beverage certificate training
• Willingness to complete WSET certification
• Available to work evenings, weekend and holidays
• A love for local and basic knowledge of other local businesses and tourists attractions in the city
• Physically fit to meet requirements of lifting 35 lb-50 lb cases of wine, standing for long periods in various environments
• Be at least 19 years of age
• Safely adhere to public health and Covid policies and guidelines to maintain a safe environment

What’s in it for you:

We are looking for Part-Time, Casual and Seasonal workers, to fill the shifts during our working hours. Full-Time positions are available for the right candidate as a blended role between serving and giving tours. This position is not a management role, but growth and advancement options are available to the right candidates. We strive to create an environment where the right people will make a huge impact. We fuel our employee’s hobbies and professional growth interests by incorporating that into their work. Magnetic Hill Winery offers a competitive compensation package with benefits and perks tailored to you (yes, free wine is included)!

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Types: Full-time, Part-time, Casual, Seasonal

Salary: $15-$20 per hour + tips*

*all tips are divided equally between all tasting room staff

*Only applications submitted to https://magnetichillwinery.com/info/careers will be considered.*

Port

(host/hostess)

At our family business, we believe in a collaborative and hands-on approach to getting things done. As a member of our team, you won’t be limited to just one role or responsibility. Instead, you’ll have the chance to take on a variety of tasks and wear many hats throughout your time with us.

We value versatility and adaptability, and we encourage our team members to step outside their comfort zones and learn new skills. Whether it’s helping out with customer service, assisting with inventory management, or pitching in with marketing initiatives, we believe that every team member has something valuable to contribute.

So if you’re looking for a dynamic and challenging work environment where you’ll have the chance to grow and develop both personally and professionally, we invite you to join us. We promise that you won’t be bored, and you’ll never hear us say “that’s not my job.”

Mission Statement:

“ As the port, you are the portal in the Magnetic world that is our winery. You provide our guests with an all-encompassing first impression to remember, delivering key messages that help us captivate customers into believing the potential of New Brunswick wines.”

Responsibilities of a Port:

• Share our story with our guests and tell them all about our amazing wines, vineyard, and cellar practices, so they can learn more and have a great experience
• Keep your cool when things get hectic and handle any issues that come up quickly and efficiently, like broken wine bottles or long wait times, so our guests feel taken care of
• Create a warm and inviting atmosphere that celebrates the local wine culture, so our guests feel right at home
• Take care of any special requests or needs that our guests might have, so they have a truly personalized experience
• Keep track of our seating charts and make sure everyone gets seated in a fair and organized way, whether they have a reservation or not
• Keep our guests updated on how long the wait is and make sure our waiting lists are organized and accurate
• Work as a team to create a positive and fun environment for everyone, including our guests and fellow team members
• Make sure the reception area looks clean and welcoming
• Representing Magnetic Hill Winery at external winery events when needed
• Looking sharp and professional every day, while still being approachable and friendly

A day in the life:

• Welcome guests politely and professionally, check their reservation - if they have one - accompany them to their table and help them to take their seats
• As the guests first point of contact, you play a key role in ensuring their first and last impression of the winery is a positive one
• Let guests know about any promotions or specials that are currently running, and introduce them to their server to ensure a smooth handoff
• Work with the team to find the best available seating options for guests
• Provide recommendations on our wines and educate guests on where to purchase them
• Answer phone calls and emails to assist customers with any questions or concerns they may have
• Help the team with tasks like setting and clearing tables, refilling water glasses, and serving drinks
• Keep the tasting room running smoothly by ensuring a clean and organized work environment
• Assist the servers with filling orders, pouring glasses of wine, and creating tasting flights
• Process guest payments using the POS system
• Say goodbye to guests as they leave, thanking them for their visit
• Keep an eye on the dining and bar areas to ensure guests are happy and everything is running smoothly
• Complete opening and closing duties as required
• Be a team player and help out wherever needed, including other departments as necessary.

Preferred:

• Bilingual (French and English) or multi-lingual
• Love dogs! (Magnum and Brix our Australian Shepherds are around for lots of cuddles)
• High school diploma or GED
• Hosting experience is an asset

What you bring:

• A love for wine
• Able to work well with others and can also get things done solo, all while producing great results. Whether as part of a team or on their own, you’ll never compromise on quality.
• Self-motivated, entrepreneurial spirit with a high energy level
• Willingness to complete the Responsible Beverage certificate training
• Available to work evenings, weekend and holidays
• Physically fit to meet requirements of lifting 35 lb-50 lb cases of wine, standing for long periods in various environments
• Be at least 19 years of age
• Safely adhere to public health and Covid policies and guidelines to maintain a safe environment

What’s in it for you:

We are looking for Fulltime, Part-Time, Casual and Seasonal workers, to fill the shifts during our working hours. This position is not a management role, but growth and advancement options are available to the right candidates. We strive to create an environment where the right people will make a huge impact. We fuel our employee’s hobbies and professional growth interests by incorporating that into their work. Magnetic Hill Winery offers a competitive compensation package with benefits and perks tailored to you (yes, free wine is included)!

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Types: Full-time, Part-time, Casual, Seasonal

Salary: $15-$20 per hour + tips*

*all tips are divided equally between all tasting room staff

*Only applications submitted to https://magnetichillwinery.com/info/careers will be considered.*

Lead Guest Experience Expert

(tasting room/tap room supervisor)

Join our team and dive into an amazing culture that pushes the envelope and that encourages both personal and professional development. We are focused on high-quality wine and exceptional guest experiences and need the right people to help build the NB wine industry. The ideal candidate is passionate about wine, food, service & local life.

Mission Statement:

“ To lead and inspire a team in delivering exceptional wine tasting experiences to our guests, while fostering a welcoming and educational environment that showcases the unique qualities and heritage of our wines. Through effective communication, training, and collaboration, we aim to exceed our customers’ expectations, build lasting relationships, and promote the growth and success of our winery.”

Responsibilities of a Lead Guest Experience Expert:

• Making sure our guests have an amazing experience and helping the team do the same
• Creating a fun and welcoming vibe that celebrates NB’s wine culture
• Sharing interesting info about our wines, history, people, philosophy, vineyard, and cellar practices to make our guests’ visit more memorable
• Finding cool ways to work with local businesses to grow our community
• Chatting with guests and the team to get feedback and ideas, then sharing them with management
• Helping the team with their purchases and discounts
• Supporting your teams personal and professional growth
• Being a role model for how to do things right at the winery
• Keeping up with all the latest news and happenings using our communication tools
• Speaking up and contributing during meetings with the management team
• Making sure everyone on the team is on track with their schedule and showing up on time
• Getting guests and the team excited about upcoming events and experiences
• Works according to Magnetic Hill Winery’s Employee Handbook
• Handling any issues that come up with guests in a friendly and professional way, and showing the team how it’s done
• Representing Magnetic Hill Winery at external winery events when needed
• Looking sharp and professional every day, while still being approachable and friendly

A day in the life:

• Get everything set up for a great day of tastings, making sure we have all the glasses, plates, napkins, and other stuff we need, and that the room looks clean, tidy, and inviting.
• Take a look at the reservations and plan out how many seats we’ll need, so we can be ready for our guests
• Be the go-between for the bar and kitchen, delivering orders to our guests and making sure they have everything they need
• Tell our guests all about our amazing wines and what makes them so special and unique
• Stay on top of the menu and let everyone know if we’re running low on anything or if there are any changes to the dishes
• Help create a happy and positive vibe for the team and our guests by working together and having fun
• Make sure we’re handling all our transactions accurately and correctly, and that the cash drawer is balanced at the end of the shift
• Follow our standard procedures for getting things done, so we can work efficiently and smoothly
• Keep things moving quickly and efficiently during the day
• Decide who’s going to work where and which tables they’ll be responsible for, so we can all stay on top of things
• Make sure we’ve done all our opening and closing tasks
• Write up any incidents that happen during the day
• Be a team player and help out wherever we’re needed, whether it’s in our department or somewhere else in the winery

Preferred:

• Bilingual (French and English) or multi-lingual
• Love dogs! (Magnum and Brix our Australian Shepherds are around for lots of cuddles)
• High school diploma or GED
• Management/Leadership experience is not necessary as the ideal candidate has a drive for the furtherment of the winery and education about local wine

What you bring:

• A love for wine
• Able to work well with others and can also get things done solo, all while producing great results. Whether as part of a team or on their own, you’ll never compromise on quality.
• Self-motivated, entrepreneurial spirit with a high energy level
• Available to work evenings, weekend and holidays
• Willingness to complete the Responsible Beverage certificate training
• Willingness to complete Food Safety Certification
• Willingness to complete WSET certification
• Physically fit to meet requirements of lifting 35 lb-50 lb cases of wine, standing for long periods in various environments
• Be at least 19 years of age
• Safely adhere to public health and Covid policies and guidelines to maintain a safe environment

What’s in it for you:

We are looking for Fulltime, Part-Time, Casual and Seasonal workers, to fill the shifts during our working hours. This position is a leadership role, with growth and advancement options available to the right candidates. We strive to create an environment where the right people will make a huge impact. We fuel our employee’s hobbies and professional growth interests by incorporating that into their work. Magnetic Hill Winery offers a competitive compensation package with benefits and perks tailored to you (yes, free wine is included)!

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Types: Full-time, Part-time, Casual, Seasonal

Salary: $16-$20 per hour + tips*

*all tips are divided equally between all tasting room staff

*Only applications submitted to https://magnetichillwinery.com/info/careers will be considered.*

Assistant Guest Experience Manager

Join our team and dive into an amazing culture that pushes the envelope and that encourages both personal and professional development. We are focused on high-quality wine and exceptional guest experiences and need the right people to help build the NB wine industry. The ideal candidate is passionate about wine, food, service & local life.

Mission Statement:

“Provide exceptional guest experiences and to enhance the overall tasting room experience for our guests and team. Educating our guests on our winery’s history, wine production, and unique varietals, creating a welcoming and informative atmosphere that encourages our guests to return and recommend us to others. I will support the winery’s goals by leading our team to effectively manage inventory, maintaining a clean and organized tasting room, and promoting the sale of our products”

Responsibilities of a Assistant Guest Experience Manager:

• Welcome and train new team members to ensure they feel supported and ready to excel in their roles
• Emphasize the importance of providing a top-notch guest experience and coach team members to do the same
• Works according to Magnetic Hill Winery’s Employee Handbook
• Build and maintain strong relationships with local partners to foster future growth
• Keep the restaurant clean, safe, and up to code with health and safety regulations
• Manage inventory and order supplies as needed to ensure the kitchen is well-stocked and able to meet demand
• Listen to guest feedback and use it to continuously improve our offerings
• Keep the tasting room and retail spaces looking great and aligned with seasonal themes
• Represent Magnetic Hill at external events as needed
• Maintain a professional appearance and demeanor
• Help keep the winery running smoothly by completing light housekeeping and other tasks as needed
• Perform other duties as assigned
• Identifies opportunities to leverage local relationships/partnerships for future growth

A day in the life:

• Ensure the tasting room is ready and well-stocked for service
• Follow established procedures for daily tasks
• Stay informed about menu items, specials, and inventory levels
• Assist with staff scheduling and maintaining appropriate staffing levels
• Deliver guests’ orders from the bar and kitchen
• Educate guests about our unique wines while pouring and describing them
• Handle customer inquiries and concerns in a professional manner
• Facilitate communication between the front and back of house teams
• Complete opening and closing duties in the tasting room
• Support and assist the kitchen and wait staff as needed
• Collaborate with team members across departments to provide excellent service.

Preferred:

• Bilingual (French and English) or multi-lingual
• Post-secondary education or relevant leadership experience
• Overseeing restaurant staff performance, ensuring quality experiences
• Love dogs! (Magnum and Brix our Australian Shepherds are around for lots of cuddles)
• High school diploma or GED

What you bring:

• A love for wine
• Able to work well with others and can also get things done solo, all while producing great results. Whether as part of a team or on their own, you’ll never compromise on quality.
• Self-motivated, entrepreneurial spirit with a high energy level
• Available to work evenings, weekend and holidays
• Willingness to complete the Responsible Beverage certificate training
• Willingness to complete Food Safety Certification
• Willingness to complete WSET certification
• Physically fit to meet requirements of lifting 35 lb-50 lb cases of wine, standing for long periods in various environments
• Be at least 19 years of age
• Safely adhere to public health and Covid policies and guidelines to maintain a safe environment

What’s in it for you:

We are looking for Full Time, Part time, Seasonal worker, to fill this position. This position is a leadership role, with growth and advancement options available to the right candidates. We strive to create an environment where the right people will make a huge impact. We fuel our employee’s hobbies and professional growth interests by incorporating that into their work. Magnetic Hill Winery offers a competitive compensation package with benefits and perks tailored to you (yes, free wine is included)!

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Types: Full-time, Part-time, Seasonal

Salary: $17-$20 per hour + tips*

*all tips are divided equally between all tasting room staff

*Only applications submitted to https://magnetichillwinery.com/info/careers will be considered.*

Guest Experience Manager

(winery tasting room/brewery tap room manager)

Join our team and dive into an amazing culture that pushes the envelope and that encourages both personal and professional development. We are focused on high-quality wine and exceptional guest experiences and need the right people to help build the NB wine industry. The ideal candidate is passionate about wine, food, service & local life.

Mission Statement:

“ Create memorable experiences for guests and our team, pairing our gorgeous views in a rustic/chic ambiance with great food and wine/beer experiences. Maximize sales and revenue, by developing strong relationships with customers, wine club members, and industry professionals showing maritime hospitality as our specialty. Through effective leadership and staff training, I will promote Magnetic Hill’‘s brands, increase customer loyalty, and contribute to its overall success.”

Responsibilities of a Guest Experience Manager

• Hire, train, and manage tasting room staff, ensuring high standards of customer service and product knowledge.
• Develop and implement sales strategies to increase revenue, including promotions, discounts, and special events.
• Monitor inventory levels and order wine, merchandise, and supplies as needed.
• Develop and manage budgets for the tasting room, including sales goals and labor costs.
• Schedule and coordinate tastings, tours, and other events, ensuring a seamless and enjoyable experience for guests.
• Maintain a clean and inviting tasting room, including overseeing cleaning and maintenance schedules and ensuring compliance with all health and safety regulations.
• Develop and maintain relationships with wine club members, VIPs, and other regular customers, providing exceptional customer service and ensuring their loyalty.
• Keep up-to-date with industry trends, product knowledge, and local industry, making recommendations for improvements and changes to the tasting room experience.
• Attend trade shows, industry events, and wine/beer tastings to represent us and network with other industry professionals.
• Identifies opportunities to leverage local relationships/partnerships for future growth
• Works according to Magnetic Hill Winery’s Employee Handbook
• Perform other duties as assigned

A day in the life:

• Be a leader that sets an example and helps the team grow by coaching, inspiring, and mentoring
• Motivate the team to hit productivity goals and provide top-notch service
• Ensure the team is handling orders, serving tables, and maintaining an excellent level of service
• Help train the team to become wine experts
• Keep the store spick and span, fully stocked, and ready for customers at all times
• Make sure the team gets inventory and cash management done quickly and efficiently
• Make sure the guests are happy and that the team is delivering a high-quality experience
• Adjust the schedule according to business needs and ensure everyone stays productive
• Monitor how everything is running and make sure we’re meeting our targets
• Always look professional and maintain a positive attitude
• Make sure the tasting room follows opening and closing procedures
• Follow all safety protocols to keep everyone safe
• Keep learning about wine and share your knowledge with the team
• Keep accurate records of what we have in stock
• Be a team player and help out wherever you’re needed

Preferred:

• Bilingual (French and English) or multi-lingual
• Post-secondary education or relevant management experience
• Love dogs! (Magnum and Brix our Australian Shepherds are around for lots of cuddles)
• High school diploma or GED

What you bring:

• A love for wine (and craft beer)
• Able to work well with others and can also get things done solo, all while producing great results. Whether as part of a team or on their own, you’ll never compromise on quality.
• Self-motivated, entrepreneurial spirit with a high energy level
• Available to work evenings, weekend and holidays
• Willingness to complete the Responsible Beverage certificate training
• Willingness to complete Food Safety Certification
• Willingness to complete WSET certification
• Physically fit to meet requirements of lifting 35 lb-50 lb cases of wine, standing for long periods in various environments
• Be at least 19 years of age
• Safely adhere to public health and Covid policies and guidelines to maintain a safe environment

What’s in it for you:

We are looking for a Full Time candidate to fill this position. This position is a leadership role, with growth and advancement options available to the right candidates. We strive to create an environment where the right people will make a huge impact. We fuel our employee’s hobbies and professional growth interests by incorporating that into their work. Magnetic Hill Winery offers a competitive compensation package with benefits and perks tailored to you (yes, free wine is included)!

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Types: Full-time

Salary: $18-$25 hourly (open to adjustments based off the level of experience of the individual)

*Only applications submitted to https://magnetichillwinery.com/info/careers will be considered.*

Guesthouse Host

(housekeeper/guest communications)

At our family business, we believe in a collaborative and hands-on approach to getting things done. As a member of our team, you won’t be limited to just one role or responsibility. Instead, you’ll have the chance to take on a variety of tasks and wear many hats throughout your time with us.

We value versatility and adaptability, and we encourage our team members to step outside their comfort zones and learn new skills. Whether it’s helping out with customer service, assisting with inventory management, or pitching in with marketing initiatives, we believe that every team member has something valuable to contribute.

So if you’re looking for a dynamic and challenging work environment where you’ll have the chance to grow and develop both personally and professionally, we invite you to join us. We promise that you won’t be bored, and you’ll never hear us say “that’s not my job.”

Mission Statement:

“ Provide our guests with an authentic and personalized wine country experience that highlights the unique character and beauty of our historic guesthouse and winery. We strive to exceed our guests’ expectations and create a memorable and relaxing home away from home by maintaining the cleanliness and orderliness of our guest rooms. We aim to enhance the guest experience and promote the winery’s reputation as a premier destination to stay in New-Brunswick”

Mission Statement:

“ Provide our guests with an authentic and personalized wine country experience that highlights the unique character and beauty of our historic guesthouse and winery. We strive to exceed our guests’ expectations and create a memorable and relaxing home away from home by maintaining the cleanliness and orderliness of our guest rooms. We aim to enhance the guest experience and promote the winery’s reputation as a premier destination to stay in New-Brunswick”

Responsibilities of a Guesthouse Host:

• Respond to guest inquiries and requests promptly and professionally, ensuring that all guests feel welcomed, valued, and well-informed
• Conduct thorough room inspections and prepare rooms for guest arrivals, ensuring that all amenities, linens, and supplies are fully stocked and in excellent condition
• Coordinate with other housekeeping and maintenance staff to ensure that all guest requests and concerns are promptly addressed and resolved
• Conduct inspections of guest rooms and common areas upon guest departure, ensuring that all rooms are in excellent condition and ready for the next guest
• Collaborate with the winery’s marketing and sales teams to promote the guesthouse and its offerings to potential customers.
• Representing Magnetic Hill Winery at external winery events when needed
• Looking sharp and professional every day, while still being approachable and friendly

A day in the life:

• Greet guests upon arrival and assist with the check-in process, including verifying reservations, collecting payment, and providing information about the guesthouse amenities, policies, and local attractions
• Clean and maintain guest rooms and common areas daily, following established cleaning procedures and quality standards to ensure that guests enjoy a clean, comfortable, and inviting environment throughout their stay
• Start the cleaning process by stripping and washing linens, dusting surfaces, cleaning bathrooms, and vacuuming or sweeping floors
• Check and restock supplies, such as towels, toiletries, and cleaning products
• Complete the daily cleaning report and update the guest database with any notes or observations
• Process guest check-outs efficiently and accurately, collecting payments, reviewing billing statements, and addressing any guest questions or concerns
• Helps fellow team members and other departments wherever necessary

Preferred:

• Bilingual (French and English) or multi-lingual
• Love dogs! (Magnum and Brix our Australian Shepherds are around for lots of cuddles)
• High school diploma or GED
• Housekeeping or other relevant hospitality experience is an asset

What you bring:

• A love for wine
• Able to work well with others and can also get things done solo, all while producing great results. Whether as part of a team or on their own, you’ll never compromise on quality.
• Self-motivated, entrepreneurial spirit with a high energy level
• Available to work evenings, weekend and holidays
• Physically fit to meet requirements of lifting 35 lb-50 lb cases of wine, standing for long periods in various environments
• Be at least 19 years of age
• Safely adhere to public health and Covid policies and guidelines to maintain a safe environment

What’s in it for you:

We are looking for a Part-Time, Casual or Seasonal candidate to fill this position. This position is not a leadership role, but growth and advancement options available to the right candidates. We strive to create an environment where the right people will make a huge impact. We fuel our employee’s hobbies and professional growth interests by incorporating that into their work. Magnetic Hill Winery offers a competitive compensation package with benefits and perks tailored to you (yes, free wine is included)!

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Types: Part-time, Casual, Seasonal

Salary: $15-$16 per hour

*Only applications submitted to https://magnetichillwinery.com/info/careers will be considered.*

Social Media Coordinator

Join our team and dive into an amazing culture that pushes the envelope and that encourages both personal and professional development. We are focused on high-quality wine and exceptional guest experiences and need the right people to help build the NB wine industry. The ideal candidate is passionate about wine, food, service & local life.

Mission Statement:

“Create and curate compelling content that showcases the unique story and character of our brand, engages and grows our community of followers, and drives measurable results for the winery’s marketing and sales objectives. We will leverage a variety of social media platforms, tools, and best practices to build and maintain an authentic and effective online presence, while staying true to the winery’s values and vision.”

Responsibilities of a Social Media Coordinator:

• Identifies opportunities to leverage local relationships/partnerships for future growth
• Enrolls and educate both guest and team on event/experiences to increase attendance
• Oversee social media accounts’ layout
• Stay up-to-date with changes in all social platforms ensuring maximum effectiveness
• Suggest new ways to attract prospective customers, like promotions and competitions
• Train co-workers to use social media in a cohesive and beneficial way
• Representing Magnetic Hill Winery at external winery events when needed
• Collaborate with the marketing and sales teams to support the promotion of winery events, sales, and special offers on social media
• Monitor and analyze social media performance metrics (e.g. engagement rate, reach, conversions), and adjust strategies and tactics as needed to achieve desired results
• Stay up-to-date with social media trends, tools, and best practices, and make recommendations for continuous improvement of the winery’s social media presence
• Work with external partners and vendors as needed to support social media initiatives
• Ensure that all social media activities adhere to legal and ethical guidelines, as well as the winery’s brand standards and voice
• Looking sharp and professional every day, while still being approachable and friendly

A day in the life:

• Create and curate compelling content that showcases the winery’s story, products, events, and values, using a variety of formats (e.g. photos, videos, graphics, stories)
• Monitor and engage with followers and fans on various social media platforms, responding to comments, messages, and reviews in a timely and professional manner
• Plan and schedule social media posts and campaigns using social media management tools ensuring that content is posted on a regular basis and is optimized for maximum reach and engagement
• Facilitate online conversations with customers and respond to inquiries passing off requests to appropriate departments
• Design posts to sustain readers’ curiosity and create buzz around new products
• Help fellow team members and other departments wherever necessary

Preferred:

• Bilingual (French and English) or multi-lingual
• Love dogs! (Magnum and Brix our Australian Shepherds are around for lots of cuddles)
• High school diploma or GED
• Post-secondary education or relevant experience is an asset

What you bring:

• A love for wine
• Able to work well with others and can also get things done solo, all while producing great results. Whether as part of a team or on their own, you’ll never compromise on quality.
• Self-motivated, entrepreneurial spirit with a high energy level
• Available to work evenings, weekend and holidays
• Expertise in multiple social media platforms
• Ability to gasp future trends in digital technologies and act proactively
• Ability to deliver creative content (text, image and video)
• Physically fit to meet requirements of lifting 35 lb-50 lb cases of wine, standing for long periods in various environments
• Be at least 19 years of age
• Safely adhere to public health and Covid policies and guidelines to maintain a safe environment

What’s in it for you:

We are looking for part time, casual and seasonal workers to be the face of our brand across all social channels. This position is not a management role or a role at the winery, but growth and advancement options are available to the right candidates. We strive to create an environment where the right people will make a huge impact. We fuel our employee’s hobbies and professional growth interests by incorporating that into their work. Magnetic Hill Winery offers a competitive compensation package with benefits and perks tailored to you (yes, free wine is included)!

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Types: Part-time, Casual, Seasonal

Salary: $15-$16 per hour

*Only applications submitted to https://magnetichillwinery.com/info/careers will be considered.*

Sales & Marketing Coordinator

Join our team and dive into an amazing culture that pushes the envelope and that encourages both personal and professional development. We are focused on high-quality wine and exceptional guest experiences and need the right people to help build the NB wine industry. The ideal candidate is passionate about wine, food, service & local life.

Mission Statement:

“Build brand awareness, strengthen customer loyalty and drive revenue growth through assisting with the development and executing effective sales and marketing strategies. Leverage a deep understanding of the winery’s products, target markets, and competitive landscape to identify opportunities and challenges, and craft compelling messages and campaigns that resonate with our Brand.”

Responsibilities of a Sales & Marketing Coordinator:

• Enrolls and educate both guest and team on event/experiences to increase attendance
• Identifies opportunities to leverage local relationships/partnerships for future growth
• Assist in planning and coordinating sales and marketing events and meetings
• Call and meet new and existing key accounts, enter orders and invoice partners
• Keeps promotional materials ready inventorying stock; placing orders; verifying receipts etc.
• Create and build positive relationships with partners
• Consult with partners after sale to provide ongoing support by maintaining all active accounts
• Negotiate supplier and advertising contracts with guidance from the Sales & Marketing Manager
• Manage Festival and Event sponsorships to ensure the winery is maximizing all opportunities to emulate the brand
• Representing Magnetic Hill Winery at external winery events when needed
• Identify opportunities and challenges in the marketplace, and craft compelling messages and campaigns that differentiate the winery’s products and services
• Track and analyze sales and marketing performance metrics, and adjust strategies and tactics as needed to achieve desired results
• Stay up-to-date with industry trends, best practices, and emerging technologies, and make recommendations for continuous improvement of the winery’s sales and marketing efforts
• Ensure that all sales and marketing activities adhere to legal and ethical guidelines, as well as the winery’s brand standards and voice
• Looking sharp and professional every day, while still being approachable and friendly

A day in the life:

• Develop compelling and tailored content for each advertising campaign, including taking photographs for social media and marketing use
• Actively patrol and ensure Brand Standards are in use by all colleagues in guest facing materials including but not limited to e-mail signatures and collateral
• Communicate promotional initiatives and campaigns to all internal managers
• Schedule and Execute video and photo shoots, as necessary. Manage all image and video libraries
• Ensure daily workflow, schedules, and project deadlines are being met as defined by Manager
• Conduct and lead site tours of the winery as required
• Create sales reports showing sales volume, potential sales, and areas of proposed client base expansion
• Monitors budgets by comparing and analyzing actual results with plans and forecasts
• Create content for social media accounts
• Helps fellow team members and other departments wherever necessary

Preferred:

• Bilingual (French and English) or multi-lingual
• Love dogs! (Magnum and Brix our Australian Shepherds are around for lots of cuddles)
• High school diploma or GED
• Post-secondary education or relevant sales and marketing experience

What you bring:

• A love for wine
• Able to work well with others and can also get things done solo, all while producing great results. Whether as part of a team or on their own, you’ll never compromise on quality.
• Self-motivated, entrepreneurial spirit with a high energy level
• Experienced with all social media platforms and email marketing campaign software
• Available to work evenings, weekend and holidays
• Physically fit to meet requirements of lifting 35 lb-50 lb cases of wine, standing for long periods in various environments
• Be at least 19 years of age
• Safely adhere to public health and Covid policies and guidelines to maintain a safe environment

What’s in it for you:

We are looking for Full-Time, Part-Time, Casual and Seasonal workers, to fill the shifts during our working hours. This position is not a management role, but growth and advancement options are available to the right candidates. We strive to create an environment where the right people will make a huge impact. We fuel our employee’s hobbies and professional growth interests by incorporating that into their work. Magnetic Hill Winery offers a competitive compensation package with benefits and perks tailored to you (yes, free wine is included)!

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Types: Full-time, Part-time, Casual, Seasonal

Salary: $16-$20 per hour

*Only applications submitted to https://magnetichillwinery.com/info/careers will be considered.*

Brand (wine/beer) Ambassador

(summer rep/university rep)

Join our team and dive into an amazing culture that pushes the envelope and that encourages both personal and professional development. We are focused on high-quality wine and exceptional guest experiences and need the right people to help build the NB wine industry. The ideal candidate is passionate about wine, food, service & local life.

Mission Statement:

“Share and Promote the love of our unique and delicious products to university students or future guests across the province. Creating unforgettable experiences that showcase our brand’s rich history, creativity, and passion for crafting exceptional wines/beers. Through our infectious energy, humor, and love of socializing, we will engage with our community, educate them on our brand, and foster a sense of community and belonging.”

Responsibilities of a Brand Ambassador:

• Guide students and the community through an interactive experience in which they become educated on the Magnetic Hill and their products and services
• Identifies opportunities to leverage local relationships/partnerships for future growth
• Secure Magnetic Hill Winery in your campus/local student or surrounding bars/restaurants
• Weekly check-ins with your supervisor to share photos and updates on the weekend/events or any other on campus activities
• Develop and refer all potential event sponsorship opportunities to our Marketing Team
• Adhere to responsible use policy at all times
• Serving in the tasting room as required
• Represent our wine/beer brand on-campus and at local events
• Create and execute engaging marketing campaigns that target university students or new guests
• Develop relationships with key influencers and on-campus organizations or in our community to promote our brand
• Conduct tastings, presentations, and other events that educate and excite customers about our products
• Use social media platforms to promote our brand and events
• Collaborate with local retailers and bars to increase brand visibility and sales
• Gather customer feedback and report insights to the brand team
• Continuously educate oneself on wine/beer industry trends, product features and benefits, and competitor landscape
• Work closely with the university rep team to ensure brand consistency and maximize impact
• Attend training sessions and meetings to enhance wine/beer knowledge, sales skills, and brand awareness
• Looking sharp and professional every day, while still being approachable and friendly

A day in the life:

• Connect with groups on campus or in the community to collaborate together
• Create local partnerships with businesses in the area
• Work with local liquor and grocery stores to conduct tastings and help with store display/merchandising
• Leverage various social media channels to promote, connect, and create content with your community to share the Magnetic Hill vision
• Sharing our stories, posts and giveaways on social media
• Helps fellow team members and other departments wherever necessary

Preferred:

• Bilingual (French and English) or multi-lingual
• Experience is not necessary as the ideal candidate has a drive for the furtherment of the winery and education about local wine
• Love dogs! (Magnum and Brix our Australian Shepherds are around for lots of cuddles)
• High school diploma or GED

What you bring:

• A love for wine
• Able to work well with others and can also get things done solo, all while producing great results. Whether as part of a team or on their own, you’ll never compromise on quality.
• Self-motivated, entrepreneurial spirit with a high energy level
• Strong Social Media presence or willingness to work on social media
• Must possess valid NB Driver’s License, reliable vehicle
• Willingness to complete the Responsible Beverage certificate training
• Willingness to complete WSET certification
• Available to work evenings, weekend and holidays
• Physically fit to meet requirements of lifting 35 lb-50 lb cases of wine, standing for long periods in various environments
• Be at least 19 years of age
• Safely adhere to public health and Covid policies and guidelines to maintain a safe environment

What’s in it for you:

We are looking for university/college students or summer seasonal students to be the face of our brand on their local campus and at our summer events around the town & surrounding NB area. This position is not a management role or a role at the winery, but growth and advancement options are available to the right candidates. We strive to create an environment where the right people will make a huge impact. We fuel our employee’s hobbies and professional growth interests by incorporating that into their work. Magnetic Hill Winery offers a competitive compensation package with benefits and perks tailored to you (yes, free wine is included)!

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Types: Part-time, Casual, Seasonal

Salary: $15-$16 per hour

Office Administrator

(administrative assistant)

At our family business, we believe in a collaborative and hands-on approach to getting things done. As a member of our team, you won’t be limited to just one role or responsibility. Instead, you’ll have the chance to take on a variety of tasks and wear many hats throughout your time with us.

We value versatility and adaptability, and we encourage our team members to step outside their comfort zones and learn new skills. Whether it’s helping out with customer service, assisting with inventory management, or pitching in with marketing initiatives, we believe that every team member has something valuable to contribute.

So if you’re looking for a dynamic and challenging work environment where you’ll have the chance to grow and develop both personally and professionally, we invite you to join us. We promise that you won’t be bored, and you’ll never hear us say “that’s not my job.”

Mission Statement:

“ Respond to our guests in an enthusiastic manner, answering all their needs and questions. As the first point of contact, you are responsible to establish key messages that help us captivate customers into believing in the potential of New Brunswick wines”

Responsibilities of a Office Administrator:

• Provide administrative support to the winery management team, including calendar management, scheduling, and other administrative tasks as needed
• Serve as the primary point of contact for all visitors and phone calls to the winery, ensuring a high level of customer service and professionalism
• Preparing and sending Invoices
• Ensuring our voicemails, texts, messages, emails get answered and passed off to the appropriate departments in a timely manner
• Following up with departments to ensure guests requests have been received and dealt with
• Representing Magnetic Hill Winery at external winery events when needed
• Looking sharp and professional every day, while still being approachable and friendly
• Conduct light housekeeping and other duties as required
• Coordinate with internal teams to support the winery’s daily operations, including purchasing, inventory management, and shipping and receiving
• Manage and maintain the office supplies, equipment, and furniture
• Monitor and manage the winery’s social media presence, website updates, and email campaigns
• Conduct market research and analysis to identify new opportunities for the winery

A day in the life:

• Maintaining a positive and fun work and guest environment in which you will work collaboratively with the team
• Ensuring availability to help colleagues and employees where necessary
• Conduct light housekeeping and other duties as required
• Updating and establishing office records and databases that contain personnel, financial, and office data
• Aiding correspondence for the office, such as emails, letters, packages, and phone calls
• Supporting bookkeeping and budgeting services
• Filing important documents, such as reports, meeting notes, emails, and letters
• Helps fellow team members and other departments wherever necessary

Preferred:

• Bilingual (French and English) or multi-lingual
• Love dogs! (Magnum and Brix our Australian Shepherds are around for lots of cuddles)
• High school diploma or GED
• Post-secondary education or relevant administrative experience

What you bring:

• A love for wine
• Able to work well with others and can also get things done solo, all while producing great results. Whether as part of a team or on their own, you’ll never compromise on quality.
• Self-motivated, entrepreneurial spirit with a high energy level
• Knowledge of basic computer programs and basic typing abilities
• Communication skills, like having a pleasant demeanor and the ability to work with various types of personalities within an office setting
• Attention to detail to submit work or send communications without error
• Available to work evenings, weekend and holidays
• Physically fit to meet requirements of lifting 35 lb-50 lb cases of wine, standing for long periods in various environments
• Be at least 19 years of age
• Safely adhere to public health and Covid policies and guidelines to maintain a safe environment

What’s in it for you:

We are looking for Fulltime, Part-Time, Casual and Seasonal workers, to fill the shifts during our working hours. This position is not a management role, but growth and advancement options are available to the right candidates. We strive to create an environment where the right people will make a huge impact. We fuel our employee’s hobbies and professional growth interests by incorporating that into their work. Magnetic Hill Winery offers a competitive compensation package with benefits and perks tailored to you.

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Types: Full-time, Part-time, Casual, Seasonal

Salary: $15-$18 per hour

*Only applications submitted to https://magnetichillwinery.com/info/careers will be considered.*